Unlok Pte. Ltd.
Privacy Policy
Effective Date
November 1st 2024
At Unlok Pte. Ltd. ("Unlok," "we," "our," or "us"), we are committed to protecting your privacy and security. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access our websites, mobile applications, and other online services (collectively, the "Services").
If you are a resident of a jurisdiction with specific privacy laws, additional rights may apply to you. Please refer to the “Additional Privacy Rights” section below.
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The Service may include or make available certain content (the “Content”), which encompasses, but is not limited to:
1. INFORMATION WE COLLECT AND HOW WE COLLECT IT
We collect information you provide directly when using our Services, including:
- Identity Data: Your name, date of birth, government-issued identification numbers, and photos.
- Contact Data: Your email address, mailing address, and phone number.
- Financial Data: Bank account details, transaction history, credit history, and related financial information.
- Profile Data: Username, password, preferences, and feedback.
- Stored Content: Content from your device (e.g., photos) that you choose to share with us.
We automatically collect certain information when you use our Services, such as:
- Usage Information: Data about your interactions with our Services, including device identifiers, pages visited, and time of access.
- Transactional Information: Details about transactions processed through our Services.
- Location Data: GPS location from your mobile device, subject to your permissions.
We may obtain information about you from third-party sources, including:
- Vendors and Business Partners: Information from service providers for verification and fraud prevention.
- Publicly Available Data: Contact information and interactions from publicly accessible sources.
- Connected Services: Data from third-party services you connect with Unlok.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Services.
- Processing transactions and managing your account.
- Sending you communications related to your account and our Services.
- Personalizing your experience and recommending products or services.
- Monitoring and analyzing usage for service improvement.
- Complying with legal obligations and protecting our rights.
3. DISCLOSURES OF INFORMATION
We are committed to maintaining your trust regarding the disclosure of your information. We may disclose information about you in the following circumstances:
- Authorized Vendors: With third-party service providers that assist us in delivering our Services.
- Business Transactions: In connection with corporate transactions such as mergers or acquisitions.
- Legal Requirements: When required by law or to protect the rights and safety of Unlok, our users, or others.
4. THIRD-PARTY TRACKING AND ONLINE ADVERTISING
We may use third-party services for advertising and analytics purposes. These companies may collect information about your online activity over time and across different sites or services. For more details about how to manage your advertising preferences, please see the Your Controls section below.
5. YOUR CONTROLS
You have control over your information, including:
- Account Profile: You can update your profile information by logging into your account.
- Communication Preferences: You can manage your preferences for promotional communications.
- Access and Location Data: You can adjust your device settings to control access to certain data.
6. ADDITIONAL PRIVACY RIGHTS
Residents of certain jurisdictions may have additional privacy rights. Depending on your location, you may have the right to:
- Access or request copies of your personal information.
- Request corrections to inaccurate information.
- Request the deletion of your personal information.
Please contact us at privacy@unlok.com for more information about your rights.
7. CHILDREN
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. TRANSFER OF INFORMATION
Your information may be transferred to and processed in countries outside your jurisdiction, including in jurisdictions that may not offer the same level of data protection.
9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Any changes will be posted with an updated effective date. We encourage you to review this Privacy Policy periodically.
10. HOW TO CONTACT US
If you have any questions about this Privacy Policy, please contact us at privacy@unlok.com.